BOOKING, POLICIES & PROCEDURES

BOOKING A CLASS IS A CONFIRMED SPOT.

SHOW UP AT LEAST 5-10 MINUTES BEFORE CLASS TO SET UP AND BE READY TO BEGIN.

STRONG TEAMS START AND END TOGETHER. NO ONE WILL BE ALLOWED TO ENTER CLASS ONCE IT HAS BEGUN. IF YOU ARE LEAVING EARLY PLEASE SET UP IN BACK, HAVE ANOTHER STUDENT PUT YOUR THINGS AWAY AND LET THE INSTRUCTOR KNOW.

BOOKINGS OPEN ON THE 15TH OF EACH MONTH AT 7AM. CLASSES FILL UP FAST. WAITLISTS CLOSE. IF A WAITLIST IS CLOSED IT MEANS THERE ARE 10 CLIENTS ON LINE AND IF YOU WANT A SPOT IT IS EXPECTED THAT YOU CHECK THE WEBSITE TO SEE WHEN IT OPENS AS CLIENTS COME OFF OF THE LIST.

CLASS CANCELS HAVE A 15 HOUR WINDOW.

*FAILURE TO CANCEL IN TIME RESULTS IN LOSS OF CLASS CREDIT.

*FAILURE TO CANCEL IN TIME FOR A WAIT LISTED CLASS RESULTS IN A LOSS OF A CLASS CREDIT PLUS A $15 FEE. (it is not considered a NO SHOW if an email was sent BEFORE class begins to explain absence)

*FAILURE TO CANCEL IN TIME FOR ANY CLASS AND NO SHOW (no email explaining why you were absent pre class) RESULTS IN A LOSS OF CLASS CREDIT PLUS A $25 FEE.

EMAIL ALL CORRESPONDENCE (feliciabessen@gmail.com)

Text ONLY between 11am-7pm

*no exceptions